At Airquee, we’re more than just a leading inflatable manufacturer — we’re your trusted partner in business growth. Whether you’re a new rental operator, an established hire company, or a major leisure brand, our team is here to support you at every step of your journey — from first enquiry to long after your order is delivered.
With over 30 years of manufacturing experience and Europe’s largest dedicated inflatable production facility, we combine world-class products with industry-leading customer service. Your success is our priority.
Here’s what you can expect when you place an order with us:
Once your order is placed, you’ll receive a full confirmation outlining:
Please check all details carefully. If anything needs correcting, let us know straight away.
To start production, we require a deposit payment. You can pay securely by bank transfer or debit card link.
Your order is secured in our production schedule. Please note that during this time, you may not hear from us immediately — but rest assured, your inflatable is moving through our process and your production slot is protected.
If your order includes customisations or bespoke elements, we’ll send you:
Please review these visuals carefully. If you have changes or questions, reply to the email. Your approval is required before production can continue.
If your order is a standard stock design, this step is usually skipped.
Our expert teams will carefully build your inflatable, following strict quality control at every stage. Once completed, your product will be professionally photographed — and you’ll receive preview images showing your finished unit.
As your order nears completion, we’ll email you:
Your inflatable is almost ready to start creating smiles!
Before you receive your order, we’ll send you essential compliance documents, including:
Our team is always ready to assist. If you have any questions about your order, please call us on +44 (0)1179 414918 and quote your ‘A’ order number. For product-specific questions, use your inflatable’s serial number for faster assistance.
You can also explore setup, operation, and care guides any time at airquee.com/manuals.
Thousands of businesses across the UK, Europe, and beyond trust Airquee to deliver world-class products and support. We look forward to helping you build your success story with our inflatables and soft play solutions.
Your inflatable journey starts here — and we’re excited to be part of it.
At Airquee, we love helping new inflatable hire businesses get off the ground! Our experienced team can guide you through choosing your first commercial bouncy castles, inflatable slides and other popular attractions. Whether you're working with a specific budget or looking to build a complete inflatable collection, we're here to help you make informed decisions and start your business with confidence.
Of course! Our sales team is here to help you make the right choice. Whether you need advice on inflatable sizes, product specifications, custom designs or pricing, we're happy to discuss your requirements and help you find the perfect inflatable for your business.
We're here to keep you informed throughout your order journey. Once your order is confirmed, it will be scheduled for production, with updates provided at key stages. If you'd like to check your order's progress, simply contact our sales support team and quote your unique 'A' order number. We'll be happy to assist.
Our support doesn't stop at delivery! Airquee offers ongoing assistance with product operation, maintenance, repairs and general enquiries. We also provide digital operating manuals to help you safely set up, operate and care for your inflatable. Our experienced team is here to help you get the most from your investment.
If you have any questions or experience an issue with your inflatable, our dedicated customer support team is ready to help. Simply contact us with your inflatable's serial number and a description of the issue. Providing photographs where relevant can also help our team assess the problem and recommend the most suitable solution.
Absolutely! Airquee works with customers around the world. Whether you're based in Europe, the USA or further afield, our team can assist with product enquiries, international orders, delivery arrangements and after-sales support.
