Repairs, Servicing, and Safety Testing

At Airquee, we’re committed to helping you keep your commercial inflatables safe, compliant, and performing at their best. Whether you need an annual inspection, a repair, or expert advice on inflatable care, our experienced team is ready to support you -wherever you are in the world.

Annual Inspections and Safety Testing

All inflatables should be inspected annually to maintain high safety standards and comply with industry best practices.

  • Land Inflatable Inspections: Airquee offers full inspection services for bouncy castles, obstacle courses, slides, and inflatable games, following EN14960 guidelines.
  • Pool Inflatable Inspections: Although not covered by PIPA, pool inflatables require annual Health & Safety inspections, which Airquee can provide.

Annual inspections include checks on the inflatable unit, fan/blower, and, for outdoor units, anchorage systems (pegs and stakes). Speak to the team today here to find out more.

Inflatable Repairs and Maintenance

We offer a full range of commercial inflatable repair services across the UK, Europe, and internationally.

Our Repair and Servicing Centres:

  • Cwmbran, South Wales: Our main factory and specialist inflatable repair centre for the UK.
  • Leicester Servicing Hub: Offering fast access for midlands, northern England, and surrounding regions.
  • European Factory Repairs: Our Romania-based factory provides comprehensive repair and servicing for mainland Europe customers.

Global Approved Repair Network:

In addition to our own centres, we work with a network of trusted and approved repair specialists around the world - ensuring that wherever you operate, dedicated support from Airquee is never far away.

Our Repair Services Include:

  • Collection & Delivery: We can arrange overnight collection and return of your inflatable within the UK.
  • On-Site Repairs and Testing: Our mobile teams offer on-site repairs and inspections where appropriate — ideal for quick turnarounds.
  • Repair Kits: Every Airquee inflatable includes a basic repair kit. Additional kits are available for next-day dispatch if needed.

Each repair job includes a full inspection, quotation for approval, professional repair work, and a 3-month workmanship warranty.

Certifications and Compliance

Safety Standards

Airquee inflatables are manufactured to meet or exceed EN14960:2013 standards — the European benchmark for inflatable play equipment safety.

Even for non-EN14960 products (such as pool inflatables and inflatable structures), we follow best-practice safety principles, ensuring:

  • No sharp edges or hazards
  • Correct stitching and construction techniques
  • Safe internal air pressures
  • Durable antibacterial and antifungal materials

Industry Memberships

Airquee is proud to be associated with key organisations that promote safety, standards, and innovation in the inflatable and textile industries:

  • PTA (Performance Textiles Association) — Representing manufacturers, operators, and suppliers across the inflatable and textile sectors.
  • AIIMODS (Association of Inflatable Manufacturers, Operators, Designers, and Suppliers) — Driving the development and maintenance of safety standards, including PIPA and ISRM.

Helpful Downloads

Need Repairs, Testing, or Servicing?

From quick patch repairs to full refurbishments, from annual safety inspections to major structural servicing, Airquee offers professional support through our Cwmbran and Leicester centres, our European factory, and our worldwide repair partners.

Sales & Support

Frequently Asked Questions

I'm starting an inflatable hire business. Can Airquee help me get started?

At Airquee, we love helping new inflatable hire businesses get off the ground! Our experienced team can guide you through choosing your first commercial bouncy castles, inflatable slides and other popular attractions. Whether you're working with a specific budget or looking to build a complete inflatable collection, we're here to help you make informed decisions and start your business with confidence.

Can I speak to an Airquee expert before placing an order?

Of course! Our sales team is here to help you make the right choice. Whether you need advice on inflatable sizes, product specifications, custom designs or pricing, we're happy to discuss your requirements and help you find the perfect inflatable for your business.

How can I check the progress of my Airquee order?

We're here to keep you informed throughout your order journey. Once your order is confirmed, it will be scheduled for production, with updates provided at key stages. If you'd like to check your order's progress, simply contact our sales support team and quote your unique 'A' order number. We'll be happy to assist.

What support does Airquee provide after I've received my inflatable?

Our support doesn't stop at delivery! Airquee offers ongoing assistance with product operation, maintenance, repairs and general enquiries. We also provide digital operating manuals to help you safely set up, operate and care for your inflatable. Our experienced team is here to help you get the most from your investment.

Who should I contact if I have a problem with my inflatable?

If you have any questions or experience an issue with your inflatable, our dedicated customer support team is ready to help. Simply contact us with your inflatable's serial number and a description of the issue. Providing photographs where relevant can also help our team assess the problem and recommend the most suitable solution.

Can Airquee support customers outside the UK?

Absolutely! Airquee works with customers around the world. Whether you're based in Europe, the USA or further afield, our team can assist with product enquiries, international orders, delivery arrangements and after-sales support.