Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Your acceptance of our Cookie Policy is deemed to occur if you continue to use our site. If you do not agree to our Cookie Policy please stop using our site immediately.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. Cookies are used by nearly all websites and do not harm your system.

HOW DOES OUR SITE USE COOKIES?

Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our products and/or services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using our site you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services, and/or parties other than us. Third party cookies are used on our site for advertising services.

All cookies used by and on our site are used in accordance with the current law. We may use some or all of the following types of cookie:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. These cookies cannot be turned off. Without these cookies these services cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Persistent cookies. A persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.
Session cookies. A session cookie is temporary and only remains on your computer from the point at which you visit our site until you close your browser. These are automatically deleted when you close your browser.

WHAT COOKIES DOES OUR SITE USE?

Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information which enables us to better understand how our site is used. This, in turn, enables us to improve our site as well as products or services offered. The analytics services used by our site use analytics cookies to gather information. You do not have to allow us to use these cookies however our use of them does not pose any risk to your privacy or the safe use of our site as the information gathered is anonymised.
Our site also uses Google Adwords remarketing cookies. These are cookies used by Google linked to advertisements placed across the internet by Google, including on third party websites. Google uses these cookies to track access to our website from those advertisements as well as for collecting other data.
Our site uses cookies relating to external links to Google, Facebook and Youtube – these cookies are essential for the display of videos and links to our site.
Our site uses cookies called WordPress which is used for functionality of the website including the shopping cart.

CONSENT AND CONTROL

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Further Information

If you would like to know more about how we use cookies, please contact us by: Email: philh@airquee.com or write to Airquee Ltd, Duel House, Llandowlais Street, Cwmbran, NP44 7XB.

Content checked and reviewed for accuracy 03/02/2026. – No updates made

I'm starting an inflatable hire business. Can Airquee help me get started?

At Airquee, we love helping new inflatable hire businesses get off the ground! Our experienced team can guide you through choosing your first commercial bouncy castles, inflatable slides and other popular attractions. Whether you're working with a specific budget or looking to build a complete inflatable collection, we're here to help you make informed decisions and start your business with confidence.

Can I speak to an Airquee expert before placing an order?

Of course! Our sales team is here to help you make the right choice. Whether you need advice on inflatable sizes, product specifications, custom designs or pricing, we're happy to discuss your requirements and help you find the perfect inflatable for your business.

How can I check the progress of my Airquee order?

We're here to keep you informed throughout your order journey. Once your order is confirmed, it will be scheduled for production, with updates provided at key stages. If you'd like to check your order's progress, simply contact our sales support team and quote your unique 'A' order number. We'll be happy to assist.

What support does Airquee provide after I've received my inflatable?

Our support doesn't stop at delivery! Airquee offers ongoing assistance with product operation, maintenance, repairs and general enquiries. We also provide digital operating manuals to help you safely set up, operate and care for your inflatable. Our experienced team is here to help you get the most from your investment.

Who should I contact if I have a problem with my inflatable?

If you have any questions or experience an issue with your inflatable, our dedicated customer support team is ready to help. Simply contact us with your inflatable's serial number and a description of the issue. Providing photographs where relevant can also help our team assess the problem and recommend the most suitable solution.

Can Airquee support customers outside the UK?

Absolutely! Airquee works with customers around the world. Whether you're based in Europe, the USA or further afield, our team can assist with product enquiries, international orders, delivery arrangements and after-sales support.