Thank you for taking the time to complete this form. Please do not include any personal details about people involved.
The purpose of this form is to gather information on incidents and product problems as this will allow us to improve our designs and processes and make sure we can assist you in the best possible way.
By submitting this form, you acknowledge and agree that the information provided is for reporting purposes only. Airquee does not accept or assume any liability, responsibility, or obligation for the incident(s) described, regardless of the nature or cause. Submission of this form does not constitute an admission of fault, responsibility, or liability by Airquee, nor does it create any obligation on our part to take action, respond, or provide compensation.
All reports are treated as informational, and Airquee makes no guarantees regarding follow-up, resolution, or outcome. You agree that you are submitting this information voluntarily and that Airquee shall not be held liable for any claims, damages, or losses arising from or related to the reported incident.
If you believe the situation requires legal or medical attention, please contact the appropriate authorities directly.
Data Privacy: By submitting this form, you consent to the collection and processing of the information you provide in accordance with applicable data protection laws. The data will be used solely for internal review and will not be shared with third parties except as required by law. For more information on how we handle personal data, please refer to our Privacy Policy.
At Airquee, we love helping new inflatable hire businesses get off the ground! Our experienced team can guide you through choosing your first commercial bouncy castles, inflatable slides and other popular attractions. Whether you're working with a specific budget or looking to build a complete inflatable collection, we're here to help you make informed decisions and start your business with confidence.
Of course! Our sales team is here to help you make the right choice. Whether you need advice on inflatable sizes, product specifications, custom designs or pricing, we're happy to discuss your requirements and help you find the perfect inflatable for your business.
We're here to keep you informed throughout your order journey. Once your order is confirmed, it will be scheduled for production, with updates provided at key stages. If you'd like to check your order's progress, simply contact our sales support team and quote your unique 'A' order number. We'll be happy to assist.
Our support doesn't stop at delivery! Airquee offers ongoing assistance with product operation, maintenance, repairs and general enquiries. We also provide digital operating manuals to help you safely set up, operate and care for your inflatable. Our experienced team is here to help you get the most from your investment.
If you have any questions or experience an issue with your inflatable, our dedicated customer support team is ready to help. Simply contact us with your inflatable's serial number and a description of the issue. Providing photographs where relevant can also help our team assess the problem and recommend the most suitable solution.
Absolutely! Airquee works with customers around the world. Whether you're based in Europe, the USA or further afield, our team can assist with product enquiries, international orders, delivery arrangements and after-sales support.
