14 Day 100% Money Back Guarantee

We are confident in our Airquee Online products. However if there is ever a reason that you are not completely satisfied with your purchase you can return the product to us for a full refund*.

Please note all returns are subject to the following conditions:

  • The product must be returned in its original packaging.
  • The product must be unused.
  • The product must be in an as new condition.
  • You are responsible for the cost of shipping back to Airquee.
  • The refund will be for the value of the product only and does not include shipping costs.
  • The product will be inspected and if in a as new condition a refund will be authorised.
  • The refund payment method will be decided by Airquee at the point of authorisation.
  • Once a refund is authorised the product becomes the property of Airquee Ltd.
  • If a refund is not authorised the product remains the property of the customer, who is responsible for arranging collection at his own cost within 14 days.
  • This guarantee it is at all times subject to the Conditions of Sale. In the event of any conflict or inconsistency, the Conditions of Sale will prevail.

*14 day money back guarantee does not apply to any products that have been created bespoke at the customers request.